TECHNOLOGY AND SERVICES THAT OPTIMISE RECRUITMENT, RETENTION AND ENGAGEMENT IN EDUCATION
Cenote Solutions deliver specialist applications and services to the education and training sectors, maximising the value of data institutions already have in order to facilitate improved recruitment, retention, successful outcomes and operational delivery models, particularly for international admissions and the whole student experience.
With over thirty years working in almost every aspect of technology and transformation, the team at Cenote have delivered some of the most complex and demanding software and consultancy projects in Australia and New Zealand. We focus on adding to core enterprise applications in functional areas where none of those system suppliers is able to create the highly specialised software that institutions increasingly need to deliver outstanding student experiences and protect revenues.
The best way to understand fully what we do and how we do it is to arrange to talk to us but, in the meantime, the details below should be sufficient to inform, inspire and excite!
For those who have not been fortunate enough to travel to Mexico and visit a deep and beautiful underground cenote, the reason for the name may be a mystery.
When called a 'sinkhole', the cenote doesn't sound too attractive! However, when you see one and dive into its crystal clear waters,.... that is another matter entirely.
Fed from a multitude of subterranean sources, cenotes are not dissimilar to tertiary education data flows - lots of dark hidden places that few ever know are there, let alone go to.
We turn data into insight and insight into action, meaningful action.
We focus where it matters; on the student, their recruitment, their experience and their outcomes; absolutely everything else you need to make your institution successful follows from these things.
We want to maximise the value you get from the plethora of data sources you already have but has not been joined up to focus on what those data mean and what to do about it.
Our applications are built from the bottom up to be cloud-deployed, fully responsive, secure and accessibility compliant.
Each of our applications has been designed to be integrated with your current systems and data, with your existing authentication models and to reflect your organisational structures, role, permissions and operational models.
We are very pleased to introduce you to the following solutions:
Stop grappling with the challenge of engaging with students in a timely, tailored and context-driven manner. Reap the rewards of building real student insights by engaging at the right times, through the right mediums, in the right voice, and with the right questions. Overcome poor levels of engagement, the feeling of being talked at and not listened to, and the sense that the student voice is only heard through a plethora of surveys that are too long, too boring and happen too late. Pulse is the sustainable, scalable and affordable student engagement solution!
Check out a detailed description of PULSE here.
Experience real-time intelligent prioritisation of international student applications to improve 'application to enrolment' conversion rates and total lifetime value of international students to your institution. The self-refining algorithm prioritises international student applications against every dimension of each application and delivers real workforce planning efficiencies and significant ROI through conversion rate uplift. The power of the PRIORITYZE engine is complemented by an intuitive user-friendly interface, and intelligent dashboarding, providing insight and control over this critical student revenue source.
Check out a detailed description of PRIORITYZE here.
Systems Procurement and Implementation
We implement our own applications - obviously we do that and we're pretty good at it; pragmatic, agile, decisive, creative and bloody hard workers. We can become part of your teams, living and breathing the change management, the data integration, the communications strategy, the training and the go-live. Or we can do it the 'traditional way' - up to you but we know which we prefer and works better.
In addition, we also help you procure other systems that are crucial to your institution's operational management and student lifecycle. Because we have been doing education technology for over 30 years, we have seen most things, done most things and know most things about most suppliers. When you've sold systems for decades, you get pretty good at knowing what salespeople are trying to do to you and even better at making sure they don't!
In our clients section, there are a few case studies of work we have done; those should help explain what we do and how we do it; far better than descriptions of our 'unique methodology' or 'paradigm-shifting philosophy'.
Interim Leadership and Transformation
There is nothing like having to make decisions, live and die by them and see them transform the way institutions work, staff behave and students benefit to make you understand how exciting, invigorating and vital working in education can be. Because we have been around the education world for so long and done a wide variety of roles, we are able to step into your institutions and take on roles and challenges that many others might struggle to. It's not that others don't have the knowledge of what the role is but it's often that they struggle to break the boundaries of constraining organisational and operational habits, norms and mores. To do that, to break through and achieve real and rapid change, takes experience of major change and transformation projects where the 'impossible' became the 'credible' and then the new reality. Only then do staff colleagues and leadership look back and realise that what couldn't be done in a few months actually could be done and was done.
That is what we do. Have a look at some of our case studies below to find out more. If you want a list of all the methodology boxes we can tick, then please ask; it's a pretty long list but clients are better as references.
We'd like to introduce the Cenote Management Team:
With over thirty years’ experience working with technology in education, Mark has built successful edutech businesses in the UK, Australia and New Zealand. His enthusiasm for technology and its positive impact on education to improve student outcomes is infectious; it allows people to see what can be done with creativity, dedication and a determination to change traditional approaches to student management.
With 25 years’ experience across a broad cross-section of industries, including over 10 in education, Liam is a multi-disciplinarian in all areas of general management and operational excellence. His ability to see patterns before others do, to detect signals early, and bring together diverse people, ideas and practice have earned him the handle of ‘Solutioneer’, delivering innovative, operational, user-centric outcomes designed to address the big issues and shape a better future.
Cenote are very proud to have worked with the following leaders in education:
A few things our clients have had to say about our offerings:
“As a small but rapidly growing technology business working in education, it is sometimes hard to navigate the challenges and changes we have to respond to. Having Mark alongside us to advise, guide and support us has been invaluable. His ability to see beyond the immediate need and identify where the added value lies how allowed us to accelerate developments and market initiatives more quickly and effectively. His commercial experience and judgement has played an important role in some of our most significant contracts and we look forward to working with him for many years to come.”
Ben Grozier, CEO of ClassCover